Effective Date: April 1, 2025
At Fet Luxury Sneakers, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you browse our website, use our mobile applications, or interact with our services. By accessing or using our site, you agree to the practices described in this policy.
Information We Collect
a. Personal Information:
When you register for an account, place an order, or subscribe to our newsletter, we may collect information such as:
- Name
- Email Address
- Postal and Shipping Addresses
- Phone Number
- Payment Information (credit/debit card details, billing address, etc.)
b. Non-Personal Information:
We also collect non-identifiable information, including:
- IP Addresses
- Browser Type and Version
- Device Information
- Pages Visited on our Website
- Referring/Exit Pages and URLs
- Time and Date of Visits
This information helps us improve our website, customize your shopping experience, and perform market analysis.
How We Use Your Information
We use the collected information to:
- Process Transactions: Facilitate orders, payments, refunds, and shipping.
- Enhance Your Experience: Personalize content, recommend products, and communicate with you regarding your orders and updates.
- Improve Our Services: Analyze user behavior to improve site functionality, design, and overall customer service.
- Marketing and Promotions: With your consent, send you newsletters, promotions, and exclusive offers.
- Security and Fraud Prevention: Protect against unauthorized transactions and other illegal activities.
Cookies and Tracking Technologies
a. What Are Cookies?
Cookies are small data files placed on your device that help us enhance your user experience.
b. How We Use Cookies:
- To remember your login details and preferences.
- To track your browsing behavior and refine our marketing strategies.
- To analyze website performance and trends.
You can control your cookie preferences through your browser settings; however, disabling cookies may affect some functionalities of our site.
Information Sharing and Disclosure
We do not sell or lease your personal information to third parties. We only share your information in the following circumstances:
- Third-Party Service Providers:
We may share your information with trusted partners who assist in processing orders, handling payments, managing shipping, or conducting marketing efforts. These parties are obligated to protect your data and use it solely for the purposes for which it was disclosed. - Legal Requirements:
We may disclose information if required by law, regulation, or valid legal process, such as a court order or subpoena. - Business Transfers:
In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owners. We will notify you of any such change.
Data Security
We implement robust security measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:
- Data Encryption: During transmission and storage.
- Secure Servers: Regularly maintained and monitored.
- Access Controls: Limited to authorized personnel only.
While we strive to safeguard your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Please take care to protect your personal login credentials and other sensitive information.
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights:
- Access: Request a copy of your personal information held by us.
- Correction: Request corrections to incomplete, inaccurate, or outdated data.
- Deletion: Ask for deletion of your personal data under certain conditions.
- Opt-Out: Withdraw your consent for marketing communications at any time.
To exercise these rights or if you have any concerns about your privacy, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not intended for individuals under the age of 13 (or, in some regions, under the legal age required to provide consent). We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately so we can promptly remove the data.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version will be posted on our website with an updated effective date. We encourage you to review our Privacy Policy periodically
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: contact@fetluxurysneakers.com
Mailing/Store Address:
Fet Luxury Sneakers
No. 5 Richland Mall,
Olokonla Bust Stop,
Ajah, Lagos.
This privacy policy was last updated on April 1, 2025.